FAQs
Got a question? We’re here to help.
Whether you're wondering about delivery times, what’s inside our tea, or how our subscriptions work, dive into our FAQs for quick answers about our healthy teas and how they can support your everyday wellbeing.
Delivery & Returns
How much does delivery cost?
We offer FREE delivery on all orders—no minimum spend needed! Click here for more info on delivery.
When will my order arrive?
Once dispatched, your order should arrive within 1–3 business days. We’ll send you a confirmation email with tracking details, so you can follow your order every step of the way.
Can I return my order?
Of course! If you've changed your mind or need an exchange, no worries—just make sure your tea is unopened, and you can return it within 30 days. Drop us a message, and we’ll help you sort everything out.
Refunds are usually processed within 5 working days once your return is received.
Product Info
What does Boost Boxx tea taste like?
Boost Boxx tea has a naturally earthy, warming flavour, thanks to turmeric and ginger, with a hint of sweetness and spice. It's smooth, comforting, and perfect for a calm start or a soothing wind-down.
Why are turmeric, ginger, and ashwagandha so good for you?
Turmeric, ginger, and ashwagandha are a powerful trio known for supporting overall well-being. Turmeric is packed with antioxidants, especially curcumin, which is known for its anti-inflammatory properties. Ginger contains gingerol, a natural compound often used to support digestion and immune health. Ashwagandha is traditionally used to help the body manage stress and maintain balance. Together, they make a calming, feel-good blend to enjoy any time of day.
When’s the best time to enjoy Boost Boxx?
You can enjoy Boost Boxx whenever it suits you! We love it with breakfast to start the day calmly, or in the evening to wind down—because it’s naturally caffeine-free, you can sip it anytime without the jitters.
Are Boost Boxx teas made with 100% natural ingredients?
Yes! Our teas are blended with 100% natural ingredients—no extras, just pure, feel-good goodness.
Are your teas caffeine-free, vegan, and gluten-free?
Absolutely! Our teas are naturally caffeine-free, vegan-friendly, and gluten-free, so you can sip away with peace of mind.
Where do your ingredients come from?
We work closely with trusted suppliers to source nutrient-rich ingredients, mainly from India, to bring you the best possible quality in every blend.
Where is Boost Boxx tea packaged?
Our teas are blended and packed in Kent, UK, so you can enjoy a fresh, high-quality brew with every cup.
How should I store Boost Boxx tea?
To keep your tea tasting its best, store it in a cool, dry place away from direct sunlight. A kitchen cupboard is perfect!
Can I drink Boost Boxx if I’m pregnant?
If you’re pregnant, we always recommend checking with your doctor before drinking our teas. They’re 100% natural and caffeine-free, but it’s always best to double-check what’s right for you.
I have allergies or dietary restrictions—can I drink Boost Boxx?
If you have any allergies or dietary concerns, please check the ingredient list on our packaging before drinking our teas. And if you're unsure, feel free to reach out to us!
Is there any plastic in Boost Boxx teabags?
Nope! Our teabags are 100% plastic-free and made from compostable cornstarch.
Is your packaging recyclable?
Yes! Our outer packaging is recyclable at most local supermarkets. We’re always working to keep things as eco-friendly as possible.
Subscriptions
How do Boost Boxx subscriptions work?
Our subscriptions make it easy to keep your Boost Boxx tea stocked up, hassle-free. Just pick your box size, and we’ll deliver your tea automatically at the frequency you choose. Your card will be charged on the same day each cycle—so you’ll never run out of your favourite caffeine-free teas.
Can I skip or reschedule a Boost Boxx delivery?
Of course! If you’re heading away or just need a little break, you can skip a month (or up to three in a row) by heading to the ‘Subscriptions’ section in your account. Need a longer pause? Drop us a message—we’re happy to help.
Help! I skipped a delivery by mistake. Can I fix it?
No worries—it happens! Just log back into your account, head to ‘Subscriptions,’ and reactivate your delivery. If you need any help, our team’s always here for you.
How do I update my payment details?
If you need to update your payment method, simply log into your account, go to ‘Subscriptions,’ and edit your payment details (on the right hand side). It’s quick and easy—but if you get stuck, just get in touch and we’ll sort it.
How do I cancel my Boost Boxx subscription?
We’ll be sad to see you go, but we understand. To cancel, log into your account, find the ‘Subscriptions’ section, scroll down, and click ‘Cancel Subscription.’ You’ll get a confirmation email once it's done. If a payment has already been processed for your next delivery, we’re unable to refund it—but if there’s anything we can do to help, let us know.
Can I reactivate my subscription after cancelling?
Absolutely! Just log back into your account, find your previous subscription under ‘Subscriptions,’ and click ‘Reactivate my subscription.’ You can also adjust your box size or update your details while you're there.